We currently provide comprehensive cleaning services across Downtown Dubai, Dubai Marina, JLT, Business Bay, Palm Jumeirah, JVC, and surrounding Dubai areas. If you are outside these zones, please contact us as we occasionally accommodate special requests depending on our schedule and availability.
Yes, absolutely. All our professional cleaners are fully insured, bonded, and undergo rigorous background checks. We prioritize your peace of mind and safety, ensuring that in the rare event of an accident or damage, you are completely covered by our comprehensive liability insurance.
We use high-quality, professional-grade cleaning supplies. By default, we bring our own equipment and eco-friendly products that are safe for children and pets. If you have specific allergies, preferences, or require specialized products for certain surfaces, we are happy to use products you provide or source specific alternatives upon request.
You can cancel or reschedule your booking by contacting our team directly via WhatsApp, phone, or email. We kindly ask for at least 24 hours' notice for cancellations to avoid any late fees. Cancellations made within 24 hours of the scheduled service may incur a small cancellation charge.
Your satisfaction is guaranteed. If any area was missed or doesn't meet your expectations, let us know within 24 hours of the service and we'll send a team back to re-clean it at no extra charge.
In the unlikely event of accidental damage, you're covered by our comprehensive liability insurance. Simply report the issue to our team as soon as possible and we'll work with you directly to resolve it fairly and promptly.
Every concern is reviewed directly by our management team, not just logged. Reach us via WhatsApp, phone, or email and we'll respond promptly to resolve any issue with your booking or cleaning service.
No. The price you're quoted is the price you pay, with no surprise add-ons. The only exception is the small late-cancellation fee if you cancel with less than 24 hours' notice.